Do you have any doubts? We are here to help you
Here are some answers to frequently asked questions.
Are the products suitable for all skin types?
Are the products suitable for all skin types?
Yes, BluMilano products are formulated to be compatible with all skin types, including the driest, most delicate and sensitive.
Are the products cruelty-free?
Are the products cruelty-free?
Absolutely. We do not use raw materials of animal origin and we oppose any form of animal testing or cruelty, continuing to support an ethical and responsible industry.
What is the shelf life of the products?
What is the shelf life of the products?
Our products have a shelf life of 12 months after opening. We recommend storing them in a cool, dry place to keep their properties intact.
Are the products natural?
Are the products natural?
All our products are formulated with a very high percentage of proprietary active ingredients and complexes of natural and organic origin, without any animal or animal-derived ingredients, carefully selected to respect environmental sustainability and their biological cycle.
What are the shipping costs and times?
What are the shipping costs and times?
- Orders over €60: free shipping
- Orders under €60: shipping at €5.99
- Delivery in 2-4 working days in Italy. It may take 1-2 more days for the islands
- You will be able to track your package via the tracking link provided at the time of shipment.
How does the return work?
How does the return work?
- You can return products within 14 days of delivery
- To make a return, write to us at ecommerce@blu-milano.it or fill out the online form, prepare the package with the intact and sealed products and send it to the address indicated in our confirmation email
- Return shipping is at the buyer's expense
- The refund will be made within 14 days of receiving the return.
Important: returns of opened or unsealed products are not accepted
What payment methods are accepted?
What payment methods are accepted?
- Credit cards
- PayPal
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